Privacy Policy

Effective Date: [04/25/2025]

At Kano 3D Services LLC (“we,” “our,” “us”), we value the privacy of our customers and clients. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, engage with our services, or use our products related to 3D printing and design. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Identification Information: When you engage with us, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.

  • Order Information: We collect data related to your 3D printing and design orders, including project specifications, design files, and payment details.

  • Usage Data: We collect information about how you interact with our website or services, including IP address, browser type, operating system, and browsing activity.

  • Communications: If you contact us for customer support, inquiries, or feedback, we may collect the details of your communication.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Process Orders: We use your personal and order information to fulfill your 3D printing and design orders, process payments, and deliver products or services.

  • Improve Our Services: We analyze usage data to enhance and personalize your experience, improve our website, and develop new features.

  • Marketing and Promotions: With your consent, we may send you promotional materials about new products, services, or special offers.

  • Legal Compliance: We may use your information to comply with legal obligations or to protect our rights, privacy, and property.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products or services. These third parties are required to protect your information and use it only for the specific services they provide.

Additionally, we may disclose your information in the following circumstances:

  • To comply with legal obligations (e.g., responding to subpoenas or legal processes).

  • To protect our rights and safety, or the rights and safety of our users or others.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. Once the data is no longer needed, we will securely delete or anonymize it.

5. Security

We take the security of your personal information seriously and implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Accessing and Updating Your Information: You may request access to the personal information we hold about you and update or correct it.

  • Opting Out of Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe at any time by following the instructions in the email.

  • Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

To exercise any of these rights, please contact us at [insert contact email].

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies help us analyze website traffic, remember your preferences, and improve the functionality of our site. You can control cookie settings through your browser, but disabling cookies may limit some functionalities of our website.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect or maintain personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on our website with the new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Kano 3D Printing Services LLC
Kano3DServices@gmail.com
203-305-6353